It's Good To Be Friends Again

Selo and I have been with Sprint for five months now. The first four months were great. No problems, no complications, no trouble. But it seems like since Christmas, Sprint has been putting me through more mood swings that the hateful ex wife. Things have been up and down and back and forth and good and bad. The frustration was really starting to get to me! But alas, unlike a drama filled ex, Sprint seems to have realized the error in their ways and are coming back to the good side.

They are not only being cooperative, but they are doing what they can to make up for the crap they put us through. Thank you, Sprint.

We like Sprint. We like our plan (Simply Everything - 1500 minutes, unlimited text, pic, vid, internet, GPS, and data), we have three phones (one for me, one for Selo, and one for Selo's grandma), and we mostly like our phones (Selo loves his HTC Touch Pro, I mostly like my Instinct (but I would prefer an actual keyboard), and Grandma is just happy to have a phone). All in all, it works for us.

In the last month or so, we've had a few problems. I had someone call me to tell me a problem I reported was fixed, only to find out that not only was it NOT fixed, but she had no idea what it was in the first place. WTH? I had to complain and beg to get a referral bonus that they offered us. And tonight, I found out we had been misinformed when inquiring and purchasing the insurance on our phones.

I was unhappy. And, like any good customer, I called in to whine about it. The poor lady on the phone was so nice though. She was pleasant and calm and understanding. And once she was done apologizing, she went through the options of what she could do to help me. I hate when reps apologize with "Sorry, there's nothing to be done". This chick was great. She explained what she COULD do. Oh what a difference it made. Once she fixed the problem, she reviewed my account to check on the other items that hadn't been progressing. And what does she see? Progress. It didn't stop there, she got two other people involved to get two other complications fixed.

Now, we have a $150 credit on our coming bill, plus a 20% discount from this point forward on all coming bills. $100 is a rebate and $50 is for a referall. We also got the $50 that was supposed to be credited to the card they sent us a few weeks ago. And the best part, is they are going to be replacing Grandma's phone with a new phone- at no cost.

I'm happy again. I feel that Sprint and I are back on the same page again as to where my account stands, the features, and the monthly bill. I feel that I have been compensated for the time that was wasted on the phone with the stupid girl that called without knowing why. And I have confidence that from this point on, I will have the service that we signed up for. I am much more pleased with Sprint now than I was even one week ago.

Thanks Sprint. It's good to be friends again.

PS I would also like to give a shout out to Bobbie for getting Barbara involved. Thank you!

Still can't find it

Selo lost his phone almost a week ago. And we still haven't found it. I have cleaned the house twice, torn it apart, and cleaned it all over again. He has searched at work car restaurant- everywhere. It is no where to be found.

At this point, we are going to have to buy a new one. *sigh* We are deciding right now which of our options are the best for us. We could go through the insurance on the phone and get a replacement Instinct, even though he doesn't like it very much. We could find a cheap phone on eBay and he just has to use that. We could find the phone *I* like and then he takes over mine. (I would get the good phone because he lost his. His idea, but I'm not against it. He does have a good point.)

What a bummer. My poor husband :(

Now Which One?

Selo and I changed from Verizon to Sprint several months ago. We couldn't decide between the iPhone with AT&T or the Instinct with Sprint, but decided on the Instinct because the Instinct has real GPS, where the iPhone only has Google Maps.

Well, I'm still not used to my Instinct. I love most everything about it, including the touch screen, the convo style messaging, the email, and especially the GPS. But I have two issues with it. First, I can't add a sig to my texts. I learned that early and dealt with it. Don't like it, but oh well. Second, I don't like the touch keyboard when I am texting. I love the touch screen for everything else, but I prefer actual buttons to write with.

I decided to look into the Blackberry Pearl. Went to the store, and was going to get one. My sister was signing up and she was going to get a BP and we would trade. Both of us happy.)But just before her handing over the CC, I asked about texting pic messages. Nope, the BP doesn't do that. What? Are you kidding? It's a Blackberry for crying out loud. So that was a deal breaker.

When I home and did more research. I found the Blackberry Curve was pretty nice, and so was the Palm Centro. I started leaning toward the Centro because of A) the design B) the price and C) most people's only complaint about it was the keyboard, which was exactly why I wanted it. So I decided on the Centro and started looking around for one.

Today, while doing more research (I can never learn enough lol) I found out the Centro doesn't have GPS. Instead it has Google Maps. Ugh! One of the main reasons we chose the Sprint over AT&T was for GPS instead of GM. So much for the Centro solving all my Instinct problems.

So I'm frustrated. I'm still thinking I might get the Centro, if I can find out what this program that gives actual GPS for it is. But I'll probably start looking into the Blackberry Curve again, even though I probably will end up saying no because it's hard to find them at a price in my budget. Or I might even go back to thinking about the Blackberry Pearl. And then again, I might consider the Treo, but I'll have to do plenty of research on that one, too, and I'm not sure I need something THAT intense.

*sigh* Call me picky, but I just want a "Perfect for me" phone. Is it really too much to ask?

Christmas- Pictures, Kids, and Phones

Have I mentioned lately how much I love eBay? My sister and her husband got new phones last night (welcome to Sprint!). Instead of buying accessories at the store, Beka and I are shopping online for them. A car charger is a dollar. A single dollar. The shields for their phones are a couple of buck- with free shipping. It's fantastic. The only problem is now *I* want a new phone. I love all the features on my Instinct, but they touch keyboard bugs me. I think I'm the only person on the planet that doesn't care for it. Anyway, so I check out what other phones are on eBay. They have Centros, BlackBerrys (BlackBerries?), Treos, all sorts. The Treo and BlackBerry phones are going for more than I plan on spending, but the Centro is cuter and there are a lot more on eBay, which also means they are going for a better price because people have more options. So I have a bunch of them on my watch list, and I'm thinking I might have a really good chance at getting one for my limit of less than $10. Yay for eBay and yay for me. Christmas present to myself.

Speaking of Christmas, I found another place online that I buy customize gifts. There's a certain item I have been wanting to have customized with a picture but I haven't been able to find anywhere that does that item. (Can't say what the item is because I don't want a certain someone to know about it.) But this site has it! I am happy that I found it, and I've already started playing around with the design on it.

Also, about Christmas, I am acutally looking forward to it. I have hated Christmas since the year I had my son. It was just plain hard. Most holidays are okay now, but Christmas still bothered me sometimes. Well this year, I am actually excited about it. Selo and I have our own place. We can set up our tree, decorate the house, play Christmas music. We can do Christmas OUR way. And I am glad to have him to celebrate it with. It lessons the hole in my heart that a child could be. AND we are also going to have the blessing of some special guests for Christmas this year. Lizz is allowing her girls to come spend two weeks with us. Yes, you read that right, and yes we are so incredibly grateful.

See back when Selo and I went up to see the girls in October, Lizz and I made arrangements for them to come down here for Christmas. She and I discussed all the details, including visiting all the girls family down here on Selo's side and Lizz's side, stuff they needed for Christmas, how to stay in contact so that Lizz and her girls would still be able to communicate any time they wanted, and meeting half way to pick up and drop off. Well since we would already be driving, we agreed to also take Cheyenne, Misti's daughter, who lives in MT and needed to come to UT for Christmas. Well, Lizz has been through a lot lately, and didn't think she would be able to follow through with the plans. We were crushed, but oh well. We can't really force her to let us see them and have no rights, so we dropped it. However, Lizz text me a couple of days ago and said she was letting them come down here. Misti doesn't have the $$$ to drive Chey down here by herself. So if we aren't going up there and helping her get Chey to her dad's, then Misti has to get another job to cover the cost. Well, if Misti gets a job, then Lizz has no one to watch her girls while she works. So, if Lizz backs out, it kind of throws a wrench in things for everyone. But Misti and Lizz talked and worked things out between them, and now Lizz is allowing the girls to come down here for Christmas.

Selo and I are really excited about it. And OMGosh you should have heard their grandma when I told her they were coming. I thought she was going to burst. (She's also going to be watching the girls for us, so she's going to be able to spend a lot of time with them.) Selo and I have talked about a few things we are going to do with them. He wants to take them to a museum down here. We want to do a craft where they can make Christmas presents for their grandma and great grandma and great grandpa and other relatives. Selo wants to be able to spend some individual time with each one of them.

I can NOT wait for me and my sisters and my brother to give our parents and extended family their presents. We all got together and had pictures of all of us done during the summer while they are out here, and that's what we are giving out. I think my mom and step-mom especially are going to be really surprised and happy about it. We put a lot of thought into backgrounds and clothes and hair and everything so that they would look great. And they do! I am looking forward to seeing the look on everyone's faces.

Success

I finally got our voicemail changed. lol We've only had the service for a month and a half now. I haven't had the time to look up how to change it. After a while I am just tired of telling people that we get an immediate notification to our mobiles when they leave a message. So today, I took the time to do the research, and I made the change. Why didn't I do this months ago? lol

Cingular Can Kiss My Paperweight

I hate stupid people. And more so I hate when stupid people hire other stupid people to make a stupid company. How is Cingular a company? I have been trying to add to lines onto an existing account for over a week. You'd think that Cingular would be happy and excited to do this. Not so. Because this would mean they would have to work. I called the store to find out if I could go in that night to do this. Want to know what he told me? "No I don't think I want to do that tonight. It takes too much time. And since it's been slow tonight we are closing early." Huh? Are you actually refusing business? Is that allowed by your company? Every time I go into the Cingular store they tell me I have to call the company. Every time I call the company they tell me I have to go into the store. So I call the company from inside the store. And they still can't do it! I give up. I will use a prepaid account for the next week until I get ALL five lines moved over to another company. So I put the smallest amount available onto my phone today. I send a few texts and then try to make a call. Nope, sorry, call failed. Again and again and again. Ugh., so now I have a paperweight with Cingular written all over it. This is ridiculas. If I wanted this, I would buy a freaking pager. Well, fine. Cingular can kiss my stupid dead paperweight. Good ridance.

I wold love to say that this is the only thing wrong in my life right now. But unfortunately for me, it's just the beginning. See I was having a great time. I was saying my prayers of thanks every morning and night for all the wonderful things in my life. I'm getting married. My wedding is coming together wonderfully. My soon-to-be husband got to visit his family in Utah. My job is wonderful. And I am growing spiritually more than I ever have. Life is wonderful. And then, God decides I need a lesson in being humble.

Selo has been in Utah for a week. He is having a great time with his family. He got to see his daughters last weekend and spend the day with them. He has seen his mom, his dad, his sister Sarah, and tons of his friends. So what's wrong? He can't come back. At least not yet. There is so much he needs to take care of in Utah that he may not be able to come back until December. December! So I am here in NC, lonely and without him. Yes, I can live without him, but that doesn't mean I like it or that I want to. I am marrying the man for a reason. Needless to say I don't like the fact that I have no idea when I will be seeing him again. At least I have my wedding to keep me busy right? Not so. There are some complications that cannot be resolved until he gets back to NC. And until that is taken care of, our wedding is on hold. We may have to push our wedding back. Yeah, great. So I have no husband and no wedding.

I am frustrated with my job. Don't get me wrong, I love it. But some of my numbers have changed drastically lately. Normally an drastic improvement is an awesome thing. But since it is not steady and the numbers are fluxuating, this is bad. Employers want consistency, and no matter how wonderful my fluxuations are, they aren't consistent. So I am concerned. My supervisor, Ms Norma, says I am doing fine. But I'm still worried.

I feel like I am stuck. I still study my scriptures every morning and pray morning and night (and in between), but I don't feel like I am progressing. I still believe in God whole-heartedly and my doubts in Him and in my religion are still as strong as ever. But, I just, I'm not going anywhere. I don't really know how to explain it... And I found out just a few minutes ago that someone I have been learning A LOT from is leaving. Tomorrow. He has a great knowledge of Christ and Heavenly Father and the Bible and is always able to help me understand. And now he is leaving. Just my luck.

I guess this is what I get for thinking my life was so great. This is God's way of humbling me. I must need it otherwise, He wouldn't be giving all this for me to go through. I'm sure there is a learning experience in here. I hope anyway. I know that God has a bigger plan for me than I know about. But right now, I sure feel pretty lost.